The department website of
Before this website has replied online friend
Online friends have just discovered that this one has the humorous government website that feels and respects the speach of online friend , is just happy for two days, see this website after when have been paid attention to also become as other websites.
Having ask
It is similar with domestic most government websites, the program of " the questions and answers of the public " is a program that the department website of science and technology sets up and lets glance over person consulting problem. However, online friend discovers surprisingly, recently a time comes , in this program, there are many appearances work with the department of science and technology the problem that function is unconcerned , how to cure since dog falls ill forever how motive patent reports , from before pregnancy, take care of Chinese football to have hope , it is very strange to may be called. What make one feel surprised more is that see probably silly problem for these, functionary has made reply unexpectedly patiently. Even one so as give a name how the consulting of online friend of " open different all " solves " very Huang very violence " the problem of webpage, functionary tells as before rather conscientiously that he should pack antivirus software to computer.
The official website of a central ministries and commissions can so respect the right of the question of online friend and replies each problem conscientiously, this has aroused the maximum interest of online friend, somebody even still puts together these problem extracts to paste , reprint many forums, and having aroused some online friends also leave a message in this program , have plenty of to joke , have plenty of encouragement and appreciation.
When some online friends look , this is a government website of " is very good, very powerful ", though reply for those majority " silly problem" is " this problem does not belong to the department working function of science and technology ", but online friends are still very happy, " no matter leave a message is not silly, the department of science and technology this kind of have to ask that the spirit that will be answered is that every government department should study , I feel that you are very cordial and very lovely. " online friend Zhu add to be easy to leave a message road.
Online friend leaves a message to express that functionary has no necessity to carry out reply for those problems that are unconcerned , this has wasted the genuine time of the consulting person that needs to solve problem actually.
The website
The department website of science and technology has become the focus point on net , has also aroused the attention of traditional media, yesterday, the department website of science and technology so as answer the form that reporter asks have made some explanations for the program " the questions and answers of the public".
The department news office of science and technology claims that they have noticed to have arisen in last few days the problem of the plenty of departments of science and technology that the management work of science and technology is unconcerned , and show ," it is very heavy that taking the responsibility specially reply the working task of the functionary of program problem, a others arouses online friend to mention on this program, put together relevant content with the content that the management of science and technology is unconcerned to paste to transmit, have not only caused difficulty to our normal work , have at the same time also disturbed the normal intercourse between masses of the public and the department of science and technology". At the same time, also express that implement has open government affairs , carries out ample intercourse with the public , replies the problem in the aspect of the relevant management of masses of netizen , is that government website installs the purpose of the program of the public of questions and answers, therefore " no matter meet is what to disturb , we manage continuity conscientiously well this program ".
The program " the questions and answers of the public" of the department of science and technology may be called have to ask will answer , this has not only gotten online friends affirm , have also gotten the approval of " the Chinese government net of 2007 years Ji effect assessment " that Department of Commerce develops. In the assessment result that Department of Commerce issues now , the department website of science and technology ranks the national website 5th of ministries and commissions.
Here the support
" though many persons have asked some silly problems. But I feel that your department this action can pull the distance between near government department and the public. I think is larger than lose. Hope may last , all can understand surely. " D D D this is up to( 24th at twenty-three thirty) the public of last night one of the newest program of questions and answers leaves a message. The reply of the department of science and technology is: " appreciate your understanding and support for that we work ".
Website program in newest leave a message is mostly that online friend rushes support. A online friend leaves a message: " the problem of though being bored a lot, you also answer patiently , have only a sentence D D D to work hard! " the department reply of science and technology: Thank for your understanding for that we work. Though, problem is silly, but will also do positive guide, this is the responsibility of citizen.
But what let one unexpected is that in the department website of science and technology" the questions and answers of the public" get the public praise, a lot of online friends leave a message specially to express the time of sustaining , website does the former this evil of online friend yesterday the problem that mentions has deleted is clean, and can't also see again that new similar problem has appeared.
Now, when the department of science and technology" the questions and answers of the public" program can see newest leave a message mostly is online friend praise they no matter silly problem replies conscientiously, they by reason D D D of praise those silly problems one does not see.
" this eastern newspaper"
It is similar with domestic most government websites, the program of " the questions and answers of the public " is a program that the department website of science and technology sets up and lets glance over person consulting problem.
Recently in this program, have arisen the problem of how a lot of department working functions of science and technology are unconcerned , cure since dog falls ill forever how motive patent reports , from before pregnancy, take care of Chinese football to have hope , it is very strange to may be called. What make one feel surprised more is that see probably silly problem for these, have gotten the department functionary of science and technology reply conscientiously. A lot of online friends have humorous sense and respect for this one the government website of the speach of online friend expression appreciation,( according to " the south metropolis of January 25 newspaper ")
Somebody says that humorous sense is a country national citizen with a society people the expression of mature self-confidence. The civilized, harmonious degree of a country is in direct ratio with this country national humorous degree. However not whether accept , no matter the fields such as our social life or public administration, it has this element rarely. Say truth, our people long ago go through have been accustomed to public management department high when go up , stretch face is cold as speaking , have been accustomed to a kind of from top to bottom the barrier of, lack tender feeling and cannot touch.
Common saying says , thing so as is rare to be expensive. And in fact, this is also just this one, have humorous sense , respect the government website of the speach of online friend the prime cause that lets national citizen appreciate place. Say objectively, when the department of science and technology in" the questions and answers of the public" this program, have really a lot of see " seem to be bored " to be even close to the problem of " evil does ". However as is " the questions and answers of the public", as have the courage straight surface the public, so public management department should " have to ask will answer ", instead of carry out " selectivity reply".
In fact, when this, " the questions and answers of the public" have also shown that management wisdom has won appreciation and the respect of online friend with art, with a kind of calm attitude with incomparable humor and wisdom.
For online friend " is bored ", or when the evil that some persons seem does , the author thinks that is not that the public really has to be bored so , but is because society lives in public administration process, such move mutual is too few, " so have to ask will answer " is too few.
The public " is bored " serve as a foil to , actually, it is some misconduct of public management department. If every government website and every public management department can picture the department of science and technology so earnest, so humorous, such respect public opinion , have so to ask will answer , the so mild words, that have magnanimity so , public opinion will also become mild and have control and reason.
What make one regret is that the department website of science and technology has now deleted those "silly" problems completely. The author thinks that what face the public are bored even being " evil does ", authority should not be to delete and close , and should be more further and tolerant.
Public administration should change before ice cold, very hard old face, some many tolerant magnanimities, some many tender feelings and respect, can learn the ability of calm personality and perception humor consciously, this is a kind of deserved government morals.
The informative department
The informative working office of the State Council issues 2007 recently government website Ji effect ranking, in the central website of ministries and commissions, the ranking of Department of Commerce is first; In provincial level government website, Beijing is first, the 10th of Sichuan province; And in prefecture-level government website, Guangzhou city is first, Chengdu city ranks 3th.
" the government message open regulation of the People's Republic of China" will be performed from May 1 of this year. Early when the government net project that starts in 1999, have offered solid foundation openly for government message.
Newspaper reporter
Central weight
In government website, does netizen most pay attention to what? 2007 government website Ji effect evaluating by the State Council informative process work office entrustment Chinese software evaluating center completion. Dr. Zhangshaotong who takes the responsibility for this project tells newspaper reporter that there are 3 aspects mainly in appraisement government website: Message is publicized , online handle affairs participate with the public.
Zhang Shao Tong introduces , basis the difference of working scope, the central website emphasis of ministries and commissions is macroscopic and decision-making to publicize , and the square government of every place keeps close to common people more, the public online handle affairs project enrich and take efficiently larger proportion. In general, it is to offer practical content as far as possible to the public.
Basis measures comment, 18 most leading prefecture-level government websites serve the average quantity of item to exceed 1500, 159 nation-wide prefecture-level government websites , have installed the program " manage on the 100 nets of real fact". In which, certificate is handled , the administrations such as registered permanent residence, tax and marriage handle affairs kind of message open condition whole are better, the open intensities of the service kind of message of public welfare such as traffic, sanitary health care, social security, housing, employment and education rise , military service and death funeral etc. are to be urgently raised relatively according to the message of specific user than the quality that is few and serves.
Score minimum government
2007 government website Ji effect ranking is the informative working office of the State Council continuously 6th year for whole country government website goes on investigation assessment. Assessment includes the 75 kind of websites of ministries and commissions for elephant , 32 is provincial level( contain Xinjiang production to build corps , temporarily without Hongkong, Macau and Taiwan region) with 333 prefecture-level( contain associate provincial level city) governments website, and spot check 402 county-level government portalses( sampling probability is 20%).
Ministries and commissions in, the website of Department of Commerce so as score 73.19 continues to hold the first place, the Ministry of Agriculture, the Ministry of Communication, the department work member of national defence and the part of science and technology list the 2 to 5 position of the website of ministries and commissions.
Provincial level government website top 3th is Beijing respectively , Zhejiang province and Shanghai. Prefecture-level government website ranking top 3th is Guangzhou city , Shenzhen and Chengdu city.
It may find out common point if Zhang Shao Tong says that leans former website from ranking: The message open aspect content of government affairs is overall; Online handle affairs aspect offers business is online to handle , the 7 websites of ministries and commissions such as the department of science and technology handle affairs through founding on the net in a connected sequence platform.
However, also promising frequently a lot of government websites seldom defend and update after opening , become to net " last reputation project ". As ranking when 300 afterwards prefecture-level government website, according to full marks one-hundred point assessment, score only ten point controls , pad base Qian the total points of south state and Rikaze region website are 1.8 point and 1.54 point unexpectedly respectively.
" it will be replied
Go to government website, except understanding policy and handle affairs outside, for ordinary online friend, some interactiveness programs that can participate attract person more. Zhang Shao Tong says , ranking the first website of Department of Commerce move mutual effect is very good. The website of Department of Commerce replies the E-mail of the public every year openly reach ten thousands of.
" you are good, the accurate certificate number of textual criticism is forgotten what to be done! ? "" I have designed a machine, have sought many teachers, 99% of teachers say that this set system has no defect , but has violated energy to guard weighing apparatus , so, they say: 'Ke Neng Shi Yin Wei Wo Men De Zhi Shi Bu Gou Cai Bu Neng Yong Li Lun Zhao Chu Que Dian De ,Bu Guo Huan Zhi De Yi Shi Qu Zuo Ge shi Wu .' but they let my self go to do , I cannot force, so, come to ask for advice , what make one be angry is that through this, can not send design drawing to pass. I what to be done? " " you are good, we several days ago about . . . . .. Report material handling have to be how about? " . . . . ..
Has every government website person to mention some problems of how to make one do not know whether to laugh or cry , handle for such condition administrative staff? Informative department division chief of Department of Commerce Zhao Xiu Fen tells reporter that many the publics leave a message , or are unconcerned with this department work , or do not know at all that is saying what , but ask as government institution and this department, if be the content with other responsible ministries and commissionses, give directions online friend goes to this ministries and commissions related department or website handling, on net report ask them to go to the website of the Ministry of Supervision , other will also give response, " online friend is bored to leave a message will also reply conscientiously ".
" Chengdu
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